Privacy policy

What this notice covers

 Helm Partners Limited is committed to protecting the privacy and security of your personal information.

 This privacy notice describes how we collect and use personal information about you, both during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) and data protection legislation.

 Identity of the data controller

 Helm Partners Limited is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

 This notice does not form part of any contract of employment or other contracts to provide services. We may update this notice at any time.

 It is important that you read this notice, together with any other privacy notice(s) we may provide in the future, so that you are fully aware of the detail and rationale in relation to us using such information when collecting or processing personal information about you.

 Categories of personal data we process

 We may collect, store, and use the following categories of personal information about you:

  •  personal contact details, for example - name, title, addresses, telephone numbers, personal email addresses etc

  • details in relation to your use of our information and communications systems

  • information about goods and services provided

 Sources of personal data

Your information is made up of all the financial and personal information we collect and hold about you/your business and the proprietors, officers and beneficial owners of that business and your transactions. It includes:

  • information that you provide to us via this website

  • information that we receive from third parties, through any engagement with them on your behalf

  • information that we learn about you through our relationship with you and the way you operate in your engagement with us, such as the payments made to us

  • information that we gather from the technology which you use to access any of our services (for example an IP address or telephone number)

  • information that we gather from publicly available sources, such as the press, company registers and online search engines.

 Our lawful basis for processing your data  

 We will use your personal information in the following circumstances:

  • To contact you, where you have indicated that you wish for us to keep you updated

  • where we need to comply with a legal obligation

  • where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests

 Our purposes for processing your data

  • making a decision about whether to engage with you as a client

  • determining the terms on which we work for you

  • making provision to invoice you

  • liaising with other entities on your behalf, where required

  • administering the contract we have entered into with you

  • business management and planning, including accounting and auditing

  • education, training and development requirements

  • dealing with possible legal disputes involving you, or other employees, workers and contractors, including accidents at work

  • complying with health and safety obligations

  • to prevent fraud

  • to ensure network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution

  • some of the above grounds for processing will overlap and there may be several grounds that justify our use of your personal information

 Who has access to your data?

 We will not share your information with anyone outside Helm Partners Limited except:

  • where we have your permission

  • where required for the service that we are providing to you

  • where we are required by law and by law enforcement agencies, judicial bodies, government entities, tax authorities or regulatory bodies around the world

  • with third parties providing services to us, where required

  • in anonymised form as part of statistics or other aggregated data shared with third parties

  • where permitted by law, it is necessary for our legitimate interests or those of a third party, and it is not inconsistent with the purposes listed above

 When sharing your information with third parties, we will ask that they respect the security of your data and treat it in accordance with the law.

 Security of your data

 We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we will ensure that access to your personal information is limited to those employees, agents, contractors and other third parties who have a business need to access this.

 We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 How we decide how long to retain your data?

 We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data. We also consider the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.

Our relationship with Squarespace

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 Your rights

 You have the right to:

  • request access to, and obtain a copy of, your personal informationrequest edits of the personal information that we hold about you if any of the information is incorrect

  • request deletion of your personal information

  • object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground

  • you also have the right to object where we are processing your personal information for direct marketing purposes.

  •  If you believe we have not complied with your rights, you can complain to the Information Commissioner.

 What if you do not provide personal data?

If you do not provide personal data, it is likely to be impossible Helm Partners Limited to enter into, or to continue with, a contractual relationship with you.

Changes to this privacy notice

Helm Partners Limited reserves the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you by alternative means, periodically, about the processing of your personal information.